Our Vision and Mission
To create a patient-centric ecosystem of care within the medical tourism industry
Remedazo’s founders have closely observed the rapidly expanding medical tourism industry and found it lacking. Traveller trust is often unappreciated or taken advantage of in a sector where profitability and speed stand central. Our members share a sense of honour and responsibility towards their roles in both our company and in the healthcare industry as a whole; as the faces behind Remedazo, we place honesty, respect and decency on the same level as quality medical care.
This is why your experience with Remedazo will be different.
We choose to keep you informed
Remedazo’s aim is to provide a sense of relief whenever our patient partners put their health into our hands. We will always keep you fully informed of every option in a language you understand; transparency is an ethical choice which every service should embrace. One of the ways in which we can ensure your complete peace of mind right from the very start of your medical journey is through our free e-consult option. Talk to a primary care physician from the comfort and calm of your home environment at a time that suits you. This gives you thespace to do your own research, write down your questions, and let us know what you expect.
You are encouraged to learn more about the types of treatment available to you, find out how long you will need to recover, review your choices concerning sedation and anaesthesia, listen to how your physician will manage any pain, and have the time to prepare should you need to follow a particular diet or exercise schedule before or after treatment. Knowing more usually gives a sense of relief; however, if you are the type of person who becomes uncomfortable with detailed medical information, just let the physician know during your free e-consult. Your wishes will be respected and taken note of. We will also ensure the entire team knows how you wish to experience your medical tourism journey. While the free e-consult is a medical consultation, other team members will always be available to answer any of your non- medical queries, such as the hospital setting, travel arrangements, and the possible combination of your procedure with further rehabilitation or reconditioning in an exotic but restful environment.
Monitoring by your personal physician
A permanent medical guide for every patient
To keep you constantly within the loop during your medical tourism experience, Remedazo has taken a unique step. We will supply you with a medical professional guide. This personal physician will be available to advise you throughout your stay, and is an important member of your care team.
He or she can answer any generalised medical queries you may have forgotten to ask during your free e-consult, add their own experienced and sympathetic observations, or simply give you a heightened sense of security. Having a Remedazo physician who has taken the time to get to know you, your medical needs, and any psychological or emotional requirements on a more personal level means you always have a professionally trained doctor who is able to represent you.
Your personal physician also helps to monitor your progress together with your chosen surgeon or doctor. The hospital or clinic doctor provides exemplary physical monitoring, but the addition of a personal physician makes us unique. This medical professional will be familiar with more than your medical requirements, and his or her constant support means we are able to stand by our promise of concentric care that revolves around your preferences, your wishes and your needs.
Remedazo continues to care after you arrive back home
When we promise a complete medical tourism package that puts you – the patient – first, we mean it. Our patient monitoring service continues after you return home.
For the majority of our clients, this extra service may be seen as unnecessary; however, we believe that complete medical care should begin before you leave home and continue until the healing process is complete.
At your post-treatment follow-up session, we will double-check from a distance to make sure your medical journey has been much more than simply satisfactory. We can answer any remaining questions you may have. If you don’t have any, we still rely on your personal feedback, as only through your input that we can continue to improve both our company and service and make ourselves the best, most trustworthy medical tourism providers in the country.
Of course, this post-treatment follow-up does not replace the monitoring process after surgery or treatment. This is an additional service that any professional and caring medical tourism company should include as standard.
Remedazo is always ready to support you both at home or abroad. The results of your post-treatment follow-up mean we are then able to close your private file on a positive note, both you and we happy in the knowledge that you have received and benefitted from the high-quality care you deserve.
Medical legal support
An extra layer of security from Remedazo
As an extra service, Remedazo also has a legal support team on hand should you ever need it. While we only work together with proven medical professionals, no doctor – no matter how qualified – can guarantee a risk-free procedure.
Your chances of needing our legal support team are slim, but if you require advice or assistance for any medical services provided to you through Remedazo, they will be happy to assist. This means we can add yet another layer to our multi-level medical tourism experience; a further reason to put yourself into our caring hands and let us provide a transparent service based upon your physical, psychological and emotional needs and preferences.
Our medical legal support team will assist you in your search for the right legal representation when away home as well as help synchronize services after you have returned. No-one wants to consider the possibility of human or mechanical error, but be assured that your Remedazo team will continue to support you if such an event occurs.
Concentric values for concentric care
Our values form the centre point of our service; every step of your journey is protected by them. Our group dedication to quality care, all of our carefully thought-out travel itineraries, every personal physician and helpful staff member - all share these same values of integrity, empathy and decency. Thanks to this set of intrinsic values, we are able to offer a medical tourism experience attuned to your needs. Knowing you will return home healthier, happier, and safe in the knowledge that we will continue to monitor your progress is our motivation and reward.
It’s all about you. Without your trust, input and feedback, there is no Remedazo. Compassionate and empathic people are persistent and consistent when it comes to gaining knowledge. This makes them more open to life-long learning, and more attuned to the needs of others.
Communication stands central at Remedazo. Together, we achieve the best results. By partnering or affiliating with the country’s best healthcare providers, we have an effective team that wants to learn and communicate about and with you.
We deliver competent practice. In every aspect of our work, from medical care through to administration and logistics, we know that true competence requires a continuous learning curve and practice. We understand how healthcare is improved through listening to what the patient has to say.
At Remedazo, we strongly believe you have the right to excellent, affordable, and ethical medical care wherever you are in the world. Our mission is to embrace a medical tourism industry that combines compassion, the finest quality of care, and complete security. Through our holistic approach, we achieve an alternative vision of medical tourism taken from your perspective.
We promise to turn a customary period of worry and stress into a smooth, safe and positive journey towards better, affordable healthcare. This is achieved through an excellent medical team and open, transparent communication; just as importantly, we possess the capacity and willingness to listen and respond to your individual needs, preferences and values.
Remedazo provides a coordinated and integrated service based upon all-inclusive, end-to-end care for medical tourists and their accompanying family members and friends. We are committed to supporting your every step through guidance, expertise, and responsiveness. Remedazo pledges to fulfill every one of our medical travellers’ needs through our ability to make your medical tourism journey the best it can be.
We Solve Every Potential Challenge Before You Step Out the Door
Remedazo works according to your specific requirements, solving individual challenges long before you leave the home. From the moment you register on our secure platform, you are assured a complete medical tourism experience which does not end in the recovery room.
Arriving in a strange city can be a daunting experience. New languages, environments, sights and sounds are the reason we like to travel, but in the field of medical tourism these usually positive features can create additional stress and worry.
Remedazo has thought carefully about creating an end-to-end service where every potential challenge is solved before it is given the chance to become an actual challenge. Our service adapts to your needs, because we understand that everyone experiences their journey in a unique way.
“When I is Replaced by We, illness
Have A Safe Journey
Our medical tourism experience begins at home with the selection of your doctor or hospital. From the familiarity of your own environment, you discuss your medical requirements and options during a free e-consultation. Upon acceptance of your treatment, Remedazo will arrange visas, transportation and accommodation according to your preferences. You have enough to think about, so let us do the hard work for you.
Once you have arrived at the airport, we provide compassionate and dedicated interpreters and guides, as well as any additional local assistance you may require or prefer. Naturally, our all- inclusive service takes you through every step of your treatment plan with the support of your personal physician, providing the correct and immediate response to each one of your physical, psychological and emotional needs.
What’s in the Name?
You might be wondering where we got our name.
Remedazo (pronounced Reme-dazo) represents two words: remedy and azo.
The meaning of the word ‘remedy’ is threefold, and we stand for each variation. According to the Merriam Webster dictionary, a remedy refers to a medicine or treatment that relieves or cures an illness, something that corrects or improves, or the action of righting or preventing a wrong. With a mission to remedy your every need, as well as to remedy any negative view of the medical tourism industry, this word has particular meaning to us. Azo is a variation of ‘ajo’, which means ‘traveller’ in Yoruba, a language spoken in West African countries such as Nigeria and Benin. It was important to us that you, the traveller, became an integral part of our name.
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